FAQ

All of our products are proudly designed and manufactured in the USA at our facility in Pocatello, Idaho.

Yes. We ship throughout the United States. Shipping options and costs vary depending on the size and weight of your order.

Yes. Additional freight charges may apply. Contact us for a shipping quote.

Lead times vary depending on the product and whether it is a stock or custom item.

Once your order has shipped, you’ll receive an email with tracking information (when available).

Yes. Most of our EPS building products can be painted using high-quality exterior acrylic paint. We commonly recommend Sherwin-Williams A-100 Exterior Acrylic Latex Paint.

Yes. Many products can be factory painted in custom colors. Let us know your preferred Sherwin-Williams paint color, and we’ll discuss available options.

Absolutely. In addition to our standard product line, we manufacture custom:

  • Signs
  • Kiosks
  • Sculptures
  • Architectural features
  • Retail displays
  • Foam shapes
  • Decorative elements

If you have an idea, we’d love to help bring it to life.

Many of our products are manufactured using high-quality Expanded Polystyrene (EPS), chosen for its lightweight, insulating, and durable properties.

Many of our products are specifically designed for exterior use.

Yes. Most products include installation instructions. We also provide installation videos, tutorials, and downloadable guides for many products.

Visit our Tutorials page or our YouTube channel for installation demonstrations and product information.

For many of our insulated building products, we recommend Big Stretch® caulk for sealing joints.

Many of our products are designed for DIY homeowners as well as contractors. Installation difficulty varies by product, and we’re happy to answer questions before you begin.

Yes. Most custom products are quoted based on your project’s size, design, finish, and quantity.

The more information you provide, the faster we can prepare an accurate quote. Helpful information includes:

  • Dimensions
  • Photos
  • Drawings or sketches
  • Desired finish
  • Installation location
  • Shipping ZIP code
  • Quantity needed

Many products are available for online purchase directly through our website. Custom products typically require a quote before ordering.

Yes. Contractor, distributor, and volume pricing may be available depending on the product and order quantity.

Because custom products are manufactured specifically for each customer, they are generally non-returnable.

Absolutely. If you have questions about product selection, installation, or your project, our team is happy to help.

Yes. Tell us about your project, and we’ll recommend the product that best fits your application.

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